Privacy Policy

1. Introduction

Welcome to Gymsly ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gymsly.fit and use our gym management software services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Request customer support
• Fill out a form on our website
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Business information (gym name, location, size)
• Billing information (processed securely through third-party payment processors)
• Account credentials (username, password)
• Member data you input into our system

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Time and date of visits
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• Provide and maintain our services: Process transactions, manage accounts, and deliver our gym management platform
• Improve our services: Understand how users interact with our platform to enhance features and user experience
• Customer support: Respond to inquiries, provide technical assistance, and resolve issues
• Marketing communications: Send newsletters, promotional materials, and updates (you can opt-out anytime)
• Security and fraud prevention: Protect against unauthorized access and maintain system security
• Legal compliance: Comply with applicable laws, regulations, and legal processes
• Analytics: Analyze usage patterns and trends to improve our website and services

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers (Vercel, AWS)
• Email service providers (SendGrid, Mailchimp)
• Analytics services (Google Analytics, Vercel Analytics)
• Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of your personal information
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of your personal information
• Right to restriction: Request restriction of processing your information
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing of your information
• Right to withdraw consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

8. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Legal basis for processing:

• Consent: You have given clear consent for us to process your personal data
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests

9. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

Note: We do not sell your personal information to third parties.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically for any changes.

14. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: